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Privacy Policy

Last Updated: November 20, 2025

1. Introduction

LKG for IT Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LKG for Billing ("the Service").

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, address)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Customer and business data you enter into the Service

Automatically Collected Information

When you use the Service, we automatically collect:

  • Usage data (features used, time spent, interactions)
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, errors)
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers (Microsoft Azure)
  • Payment processors
  • Analytics providers
  • Customer support tools

Legal Requirements

We may disclose information if required by law or in response to:

  • Legal process or government requests
  • Protection of our rights, privacy, safety, or property
  • Enforcement of our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and data at any time. We will delete your data within 30 days of your request, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your information:

Access and Portability

You can access and export your data at any time through your account settings.

Correction

You can update or correct your information through your account settings.

Deletion

You can request deletion of your account and data by contacting us.

Opt-Out

You can opt-out of marketing communications by following the unsubscribe link in emails.

Cookies

You can control cookies through your browser settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service.

Types of Cookies We Use

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how you use the Service
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

LKG for IT Pvt. Ltd.
Email: lkgforbilling@gmail.com
Website: lkgforit.com

13. Compliance

We comply with applicable data protection laws and regulations. If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR).