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Creating a New Customer

Learn how to add a new customer to your LKG Billing database.

➕ Adding a Customer

Follow these steps to create a new customer record.

Step 1: Navigate to Customers

From the dashboard or main menu, click on Customers.

Step 2: Click "Add Customer"

Look for the "Add" or "New Customer" button (usually with a ➕ icon).

Customer Create Form

Step 3: Fill in Customer Information

Complete the customer creation form with the following details:

📝 Required Fields

Customer Name

The full name of the customer or business.

Examples:

  • John Doe
  • Acme Corporation
  • Mumbai Retailers Pvt Ltd
Naming Convention

Use the legal business name for companies, or full personal name for individuals.

Email Address

Customer's primary email address for invoices and communication.

Examples:

  • john.doe@example.com
  • accounts@acmecorp.com
  • info@mumbairetailers.in
Email Validation

The system validates email format. Invoices will be sent to this address.

📞 Optional Fields

Phone Number

Contact phone number with country code.

Format Examples:

  • +91-98765-43210 (India)
  • +1-555-123-4567 (USA)
  • +44-20-1234-5678 (UK)

Address

Complete mailing/billing address.

Example:

123 Main Street, Downtown
Near City Mall, 2nd Floor

City

City name.

Examples:

  • Mumbai
  • New Delhi
  • Bangalore

State/Province

State or province name.

Examples:

  • Maharashtra
  • Delhi
  • Karnataka

Pincode/Postal Code

ZIP or postal code.

Examples:

  • 400001 (India)
  • 110001 (India)
  • 10001 (USA)

Country

Country name or code.

Examples:

  • India
  • United States
  • United Kingdom

🏢 Business-Specific Fields

Company Name

If the customer is a business, enter the official company name.

Example: Acme Corporation Private Limited

Tax ID / GST Number

Tax identification number (GST in India, VAT in Europe, etc.).

Examples:

  • 29ABCDE1234F1Z5 (India GST)
  • GB123456789 (UK VAT)

Customer Type

Select the type:

  • Individual - Personal customer
  • Business - Company or organization

💼 Sample Customer Data

Here's a complete example for practice:

Customer Form Filled

Sample Customer:

Name: John Doe
Email: john.doe@example.com
Phone: +91-98765-43210
Address: 123 Main Street, Downtown
City: Mumbai
State: Maharashtra
Pincode: 400001
Country: India
Customer Type: Individual

Sample Business Customer:

Name: Acme Corporation
Company: Acme Corporation Private Limited
Email: accounts@acmecorp.com
Phone: +91-22-1234-5678
Address: Tech Park, Building A, Floor 5
City: Mumbai
State: Maharashtra
Pincode: 400076
Country: India
Tax ID: 29ABCDE1234F1Z5
Customer Type: Business

✅ Step 4: Save the Customer

Once all information is entered:

  1. Review the details for accuracy
  2. Click the "Save" or "Create Customer" button
  3. Wait for the confirmation message
  4. The new customer will appear in your customer list
Success Message

Look for a green confirmation message like "Customer created successfully!"

❌ Common Validation Errors

Invalid Email Format

Error: "Please enter a valid email address"
Solution: Ensure email has @ symbol and domain (e.g., user@domain.com)

Duplicate Email

Error: "Customer with this email already exists"
Solution: Use a different email or edit the existing customer

Missing Required Fields

Error: "Please fill in all required fields"
Solution: Name and Email are required - ensure both are filled

Invalid Phone Format

Warning: Phone number format may not be valid
Solution: Include country code: +91-1234567890

🎯 After Creating a Customer

Once created, you can:

  1. Create an Invoice - Generate an invoice for this customer
  2. Edit Details - Update customer information
  3. View History - See all transactions with this customer
  4. Add Notes - Record important customer information

💡 Best Practices

Customer Data Tips
  1. Be Accurate - Double-check email addresses to ensure invoices reach customers
  2. Complete Profiles - More information helps with reports and tax compliance
  3. Use Consistent Formatting - Keep phone numbers and addresses in consistent format
  4. Add Notes - Use the notes field to remember customer preferences
  5. Verify Tax IDs - Ensure GST/VAT numbers are correct for B2B transactions

🔄 Quick Actions

After creating a customer, you might want to:


Customer created? Learn how to create products next! 👉